FAQ’S
What is the Prudental Lab delivery calendar used for?
The delivery calendar helps dental practices plan case submission and expected delivery windows for crowns, bridges, implants, and removable restorations. It supports scheduling so restorative appointments can be planned with more predictability.
Does the delivery calendar show turnaround times by restoration type?
The calendar is designed to help visualize delivery timing, and turnaround can vary by case type and complexity. Prudental Lab uses defined workflows and verification steps to keep timelines consistent when complete case information is provided.
How should a practice use the calendar to plan patient appointments?
Use the calendar to estimate when a case should return, then schedule appointments with a buffer for verification and adjustments if needed. For time-sensitive cases, confirm details with Prudental Lab at submission to reduce delays.
What can cause a case to take longer than expected?
Delays are commonly caused by missing case details, unclear restoration requirements, shade questions, incomplete scans or impressions, and changes after submission. Clear instructions and complete records help keep timelines on track.
Do digital submissions affect turnaround time?
Digital submissions can streamline intake and design by improving case clarity and reducing shipping delays. Prudental Lab still performs quality checks on fit, occlusion, contacts, and esthetics to maintain consistency.
Are weekends and holidays reflected in the delivery calendar?
Yes. A delivery calendar typically accounts for non-working days so practices can plan submission timing and avoid scheduling patients before cases are expected back.
How can I confirm delivery expectations for a complex case?
For complex cases, contact Prudental Lab with the restoration type, tooth numbers, material preference, and timing needs. Early alignment helps prevent rework and supports more predictable delivery.
What should I do if I need a case by a specific date?
Submit the case as early as possible and include the requested due date and clinical priorities. Prudental Lab can review feasibility based on case requirements and help recommend the best workflow to meet your timeline.
